Switch off conversation threads

Discussion in 'Help Desk' started by CAROLG13, Oct 9, 2019.

  1. CAROLG13

    CAROLG13 New Email

    Oct 9, 2019
    Likes Received:
    I want to print individual emails, not the complete threads.
    Previous answers make sense but do not work for me.
    I click on the gear icon.
    I go to settings.
    I go to viewing email
    There is a button to enable 'Group by Conversation' Selecting the option only changes the appearance of the conversation thread. It does not switch it off.

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