reinstate my hotmail account


New Email
Hey, this account is important to me. I'm doing business in China presently and there are many emails that I need....AND RIGHT NOW!!!!!! you ask me for emails that I sent....well, it doesn't take much brain to realise that all my emails are in my hotmail account and I don't know them by heart. When I receive an email and I want to answer, all I do is go to that email and press reply....I don't look at the email address....can you understand that?????? I'm in China, at some friends, with no phone.....I NEED MY ACCOUNT so I can talk to my contacts. I need to call my canadian embassy this afternoon, in Chongqing for some very important information and the only way I can get that email, with the particular name of the lady who is aware of my situation, is look in my emails of 2 weeks ago. Right now, I'm stuck because I can't access that information. I also need to enter my homework with Technitrader, but to do so, I need to access one of their email. I'm presently receiving a lot of emails from Stansberry newsletters(business matters) as well as from Bill Bonner.
I need that email account for my old emails, Alain Dumont,


EQ Forum Admin
Staff member
Hi maopa,

You are going to have limited support options at this point from Microsoft.

They would have prompted you many times before now to do these things:

It also sounds like you tried to reset your account which means they may also looking for this now:

If you still know your password, but the webmail is locked up, trying using a mail program with a POP3 connection:

Good luck, and welcome to Email Questions!


Customer Service
Popowich, it sounds as if they have already tried to reset their info and that they have been asked to explain emails that are in their account. I am sure they are not asking for exact emails but rather topics and what was discussed or maybe subject lines to verify that it's your account. I am sure they don't expect word for word information. You should be able to give enough information about the details of emails in your account to regain control.