Benjamin Sharp
New Email
Hi,
I am having issues sending to outlook accounts from my rostronfinance.com.au email. This is hosted by GoDaddy which may be causing the issue? This is only an issue sending to Microsoft Accounts (outlook.com, hotmail.com, live.com, etc.). I am able to send to yahoo, google, etc. perfectly fine.
The emails aren't going through to Junk mail or the inbox, they are just disappearing on the way. I have tried sending emails to my personal hotmail account as well as several of our clients hotmail addresses and none went through.
I have tried to run the sender score on the servers IP which I found in the hosting section but it said there was insufficient data to produce a sender score. I have emailed "Unlock the inbox" which I can email to you if you would like? I have emailed Microsoft and they said they can't find any reason the emails wouldn't go through. Are you able to help?
Thanks,
Ben
I am having issues sending to outlook accounts from my rostronfinance.com.au email. This is hosted by GoDaddy which may be causing the issue? This is only an issue sending to Microsoft Accounts (outlook.com, hotmail.com, live.com, etc.). I am able to send to yahoo, google, etc. perfectly fine.
The emails aren't going through to Junk mail or the inbox, they are just disappearing on the way. I have tried sending emails to my personal hotmail account as well as several of our clients hotmail addresses and none went through.
I have tried to run the sender score on the servers IP which I found in the hosting section but it said there was insufficient data to produce a sender score. I have emailed "Unlock the inbox" which I can email to you if you would like? I have emailed Microsoft and they said they can't find any reason the emails wouldn't go through. Are you able to help?
Thanks,
Ben