Lavaboom customer service feedback

popowich

EQ Forum Admin
Staff member
Do you have feedback about your Lavaboom customer service experience?

Please reply here with your stories and any other questions you might have.
 

popowich

EQ Forum Admin
Staff member
I agree it took a long time sometimes for me to get responses and my account eventually activated yesterday.

It appears they had a spam problem that was resolved around 3 weeks ago.

It seems to line up with a downtime a few weeks ago. I wonder if it was a web coding improvement, spam filtering wrapped around the system, or both.
Lavaboom Sender Score.jpg
 
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