How to recover a lost Hotmail password / How to regain control of a hacked account

Discussion in 'Hotmail' started by popowich, Nov 24, 2008.

  1. popowich

    popowich EQ Forum Admin Staff Member

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    Last edited: Sep 3, 2015
  2. Punhal Khan Lashari

    Punhal Khan Lashari New Email

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    i got my email hacked by a guy.
    im trying to get it back but its really hard and i cant seem to find out how i can get it back.
    he changed my security question and my "backup" email so i cant use any of those.
    this email is a "hotmail" and its really important to get back.
    please help me.
    My ID: lasharipk03@hotmail.com
     

  3. popowich

    popowich EQ Forum Admin Staff Member

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    Last edited: Sep 3, 2015
  4. gaby

    gaby New Email

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    Re: How to recover a lost Hotmail password / How to regain control of a hacked accoun

    i forgot my password :(
    i could be loosing many job opportunities for this because I do not know what to do :(
     
  5. Hotmailisgarbage

    Hotmailisgarbage New Email

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    Tried everything listed here, lots of the links don't open and I still cannot get access to my hotmail account....technology isnt my strong point.....:(
     
  6. THERESA

    THERESA Customer Service

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    If you can't get into your hotmail after exhausting all of the suggestions above, you should consider getting a gmail account. If you do get a gmail account, do not set it up without making sure you do the two step verification. Make sure you always keep your alternate email or phone number up to date also. That is very important. If you have the two step verification in place, you will always have something to fall back on to get back into it if someone tries to hack you.

    The two step verification process is explained here if you need help:

    How to Setup Gmail 2-Step Verification | Email Questions


    It is also STRONGLY recommended that you read the tips at the following link to help make your account extra secure.

    Password security tip - use fake information | Email Questions
     
    Last edited by a moderator: Sep 3, 2015
  7. Hotmailisgarbage

    Hotmailisgarbage New Email

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    I contacted Microsoft Australia and they sent an email to a technical dept, they said they'd sort it but I had another go at the verification form, filled in lots of info that I could remember and that worked....

    As for customer service, crap !

    Like most things Internet, great when working but really hard to resolve when drama hits.
     
  8. dery

    dery New Email

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    Hi,

    I have some trouble with my hotmail account.
    When I try to log in it says:
    "It looks like someone else might be using your account"

    I read all this Thread and many others to try to fix the problem with automatic ways but I can't. I tried with the form, but I created my account like 8 years ago or more and I can't remember the information needed. What can I do??? HELP please!!
     
  9. popowich

    popowich EQ Forum Admin Staff Member

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    Last edited: Sep 3, 2015
  10. dery

    dery New Email

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    I tried everything you wrote on the first post of this thread.

    My hotmail address is {removed-for-privacy}@hotmail.com

    I tried the other links you send me, but it all requires me to log in to my current adress, but I am unable to do so...

    Thanks for the help
     
  11. popowich

    popowich EQ Forum Admin Staff Member

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    Hi Hotmailisgarbage,

    What email address are you working with that is assisting with getting your account back?
     
  12. dery

    dery New Email

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    Nothing is working... please I really need my account back
     
  13. popowich

    popowich EQ Forum Admin Staff Member

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    Did you get anywhere with 1.800.386.5550?

    Please ask them for the best email address to send the answers to these questions (and let everyone else know the new best answer)

    :thanks:

     
  14. Hotmailisgarbage

    Hotmailisgarbage New Email

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    nah, never tried it, i just typed into google, "microsoft australia phone number"

    gave them a call, got email back fairly quickly..

    I am in Australia(obviously) so never tried the american 1800 numbers.
     
  15. Kwadoro

    Kwadoro New Email

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    Please I need a help,I was trying to login in my hotmail account with my password and hotmail is telling me that my password is invalid but am sure the password I used is the password I normally use when checkinhg my hotmail account,my email address is kwadoro@hotmail.com.How do I recover my password
     
  16. popowich

    popowich EQ Forum Admin Staff Member

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    Last edited: Sep 3, 2015
  17. SagePhoenix

    SagePhoenix New Email

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    I am trying to recover my fathers email from hotmail it was linked to his yahoo, we can get the code but the problem is he forgot his hotmail address. How can i recover it. Dont ask me how we forgot it. Plain simple he hasnt used it in a while. We are just trying to recover it for him.
     
  18. lulucitron

    lulucitron New Email

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    I'm still not able to access my Hotmail account. Every time I try to log in, I receive the error message "This Page Cannot Be Displayed"
     
  19. Reema

    Reema New Email

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    I had my email hacked a while back ago. I couldn't get back in the account. As you know emails delete when it hasn't been active. I know there is no way I can retrieve my old files but can I get the same email again?
     
  20. elsa

    elsa New Email

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    Hi, I see this forum is not too recent, my problem is that I have outlook but had to keep windows live mail because of one of my hotmail accounts only works there, however,
    I receive and send emails from it, I forgot the password, and I would like to set this account in outlook but I can't, and I don't
    want to messy with the until now working windows live mail, is there a way to transfer this email account from windows live mail to outlook? I have windows 7 but office 365.
     

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