I have no problems maybe they have taken you down as one of their suspect persons have you thought of that. Do you send spam? sell contraband or drugs? launder money? I have no problems at all now with safe mail okay they went down for a few hours on the second day they are up but otherwise nada. If you are so fed up with them just set up new email accounts elsewhere if you something less "amateurish" .Yep, "everyday something is broken" *is* the current service.
For me, pop3 didn't work after the service 'resumption' on 24th Nov.
So I sent an email defining the problem to Support. &Then it worked for ~6hr. I guess they maybe flipped a switch..
Then it stopped for 2days. So sent another to Support.
No response at all , & pop3 still doesn't work even now (a week later).
They've had a month downtime to get it right.. and *still* no reliability.
It's all a bit amateur.