What to do BEFORE your Hotmail account gets hacked

EQ Admin

EQ Forum Admin
Staff member

To help prevent your Hotmail account from getting hacked please complete the steps in the following guides:

How to turn on 2 step authentication (login verification) in Hotmail | Email Questions

Verify your mobile phone number and alternate email address is correct - Sign in to your Microsoft account

Verify that the personal information associated with your Hotmail account is correct

Windows users - Install Microsoft Security Essentials

We also recommend that you record the following information about your Hotmail account in a safe place because you will need it if your account ever does get hacked and need to prove your identity to Microsoft:
  • The names of your folders (create 4 folders and remember the names even if you do not use them)
  • Subject information from 4 emails that you sent.
  • Subject information from 4 emails that you received.
  • Contact email addresses - 4
  • Real Name on Account
  • Male/Female
  • Date of Birth
  • Country
  • State
  • Zip
If you used fake information when creating your account make sure that it is recorded in a safe place so that it's available when speaking with Microsoft.

Create an email address with a different email service, such as Gmail, and use that as a source for Hotmail to send a security code to you if needed.

Call contact friends to send you subject info – buy them a beer ‘cause they deserve it, but also because you may need them again.

Remember your password!

If you forgot your password, or your Hotmail already get hacked, please see this guide:

How to recover a lost Hotmail password / How to regain control of a hacked account | Email Questions
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