save all emails and email folders before new isp

Discussion in 'Help Desk' started by Latest Questions, Oct 17, 2015.

  1. Latest Questions

    Latest Questions postmaster & search

    Dec 1, 2013
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    How to I backup and save my email and folders before changing to a new ISP?

  2. popowich

    popowich EQ Forum Admin Staff Member

    Aug 12, 2008
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    I'd install a mail program on your computer such as Windows Live Mail or Mozilla Thunderbird and use it to copy the email to your computer.

    Even better, you should have a grace period with your old ISP that will allow you to have both the old and new accounts active allowing you to copy the email over the IMAP connections.

    To guarantee the access you might need to wait and not cancel the old ISP until the email has been moved. Check with the old ISP to confirm how long your email will work after billing is stopped.

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