I to discovered that My daughter was not receiving e-mails from us (her Parents) for 2 months. This caused us some grief because she assumed she had done something aweful and we no longer wished to comunicate with her. NOT the case at all. We NEVER had a problem with our other internet provider before we switched. We ended up opening a completely new account just so she could receive our e-mails. The funny part is the acct still ends in Shaw.ca....She is now receiving and so are our Yahoo friends. This is a problem that is coming from Shaw in my opinion and I do not like being treated like a moron. If I have more problems, I will go back to my previous, far more reliable service. The reason we changed was to have all services, internet, phone and cable on one bill. We are retired and this made it far more convenient for us, but not at the expense of losing family or friends.
did everything requested and required...and am so agitated that I don't think that I should be wasting another moment on this. If shaw is finding THEIR CUSTOMERS (and we seem to be a few) are having problems, THEY should be investigating and not placating their customers with the YOU SHOULD TRY...OR MAYBE THIS WILL...TRY THIS BULL!!! I have said my peace.