This scenario occurs when your attachment is either equal to/or greater than 5 MB (while sending an encrypted email) - which is due to the default key-size (4096 Bits), alongside (digital) signing process and other crypto-procedures - all of which adequately affects the longer attachments (purely due to the occurrence of all crypto-activity on client-side).1 - The situation when error 500 appear in case when a letter that has attachment(s) in size of 10mb (when options "sign&send" or "sign, encrypt and send" are used)
Both of these issues are related to 'Active Sync' - which we are well-aware of and will be mitigated soon (though, they are not in our top-priority list as of now).2 - Another issue is when i set an account up on blackberry passport smartphone via active sync option, all e-mails which appear in inbox or other folders, do not have a content available for view. Just a subject of the letter is available.
3 - Also, if to set an account on a mobile BB Passport as a usual email, a content of the letters becomes available, but, - if i delete some letters from the mobile phone, the very letter remains on server, when I open it via web UI.
Apologies for the inconvenience - we always strive hard to timely respond and rectify our user's concerns.Guys, let me be clear here: if i were receive answers on my question, which were sent to support of @Mailfence, probably I wouldn't have to duplicate my questions here.
This issue is well-notified (addressed) to the respective team-member - who looks after all the synchro-operations (IMAP/POP/Exchange ActiveSync.... + other back-end related issues) with our System team.On May 28 in the letter to support team I described a problem:
"Another issue is when I set an account as standard email (not active sync), a delete operation from the mobile phone does not remove the very letter from the server."
On June 1st, a reply I got was that the ticket will be addressed to “synchro” expert.
You are absolutely right, and we haven't skipped the significance of mobile usage (irrespective of device type & OS). However, being a small team (with limited resources) - we're currently going through a massive update cycle (stated earlier as well) which has certainly been fueled by the contribution of users like you.In fact I do really like @Mailfence idea of the service, that's why I paid for @Mailfence account. But agree, that not having an opportunity to work normally with your account today on a mobile device - is not so good (even when Blackberry devices are not so popular).
We use cookies and similar technologies for the following purposes:
Do you accept cookies and these technologies?
We use cookies and similar technologies for the following purposes:
Do you accept cookies and these technologies?