How to verify a Hotmail account - Your account has been temporarily blocked

jaslynbabes

New Email
hi,I'm still having trouble getting back my blocked account.I kept trying and answering all the form you through customer support but still doesn't work.I created a new email account which is I am using now and this new email account is linked to my old email account.Is there an easy way to unblocked my account and how long are they going to blocked my account?Help pls!
 

THERESA

Customer Service
Try THIS and choose the option that you think someone else is using your account. See if you can get somewhere doing that.
 

JamesBland

New Email
Good news guys, it looks like Microsoft stepped it up and has done some work, i just went back and tried it again and i was able to send a report. I did go and just make another e-mail adress, but hopefully i get an e-mail with some good news.
 

kwissyboy

New Email
Hi,

e-mail has been hacked, my second email address to verify is a old tiscali one that doenst even exist anymore, really struggling to get my account back and i really need to access some e-mails, i answered the security questions and failed (as e-mail was set up 15 years ago) i have tried again but no reply as to if its been successful or not! any other things i can do?

any advice is greatly appreciated.

Thanks

Kris
 

Nero

New Email
hey,
when i try logging into my e-mail, it says "it looks like somebody else may be using your account" and it wont let me access it, it then asks me what account im trying to unblock, i enter it, it asks me to enter a email address to contact, i enter it and it then takes me to the next page with a list of recovery questions, ive answered them all correctly accept there are some questions i cannot answer for example it asks for the names of any folders ive created -- i havnt created any, it asks for the last 4 digits of my credit card -- i dont have a credit card, it asks for other passwords ive used on the account -- ive only used the one password and so on so i just leave these fields blank so when i finish, it tells me the information i have entered is inadequate so i am unable to access my e-mail address, anyone know of any other ways i can get into my email??
 

Barbara

Greylisted
my hotmail acc question was sold
I both don't use anymore

I opened my account in Australia used it while in Shanghai
my old emails only in this account I don't remember reason to store them there.

I just want my email back to access my face book account

Cheers
Barbara Delaney
 
I have had the same problems that this person's husband has encountered - I have been on the phone with people but they don't see very helpful - I have done recovery thing too and there are 2 emails they reference that are not mine so I did the 2 step recovery and it never works.... I am getting frustrated because I run a volunteer organization with that email address and I have a lot of personal items saved on my email folders that I urgently need access to..... I am having a hard time getting help with Microsoft..... any insight? If I have to create a new email address fine but I need access to my contacts in the email and some past information and documents.... not sure if that portion can be transferred over but I doubt it,. thank you.
 
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