Hotmail blocked, access query

Discussion in 'Hotmail' started by Deleted member 12203, Aug 13, 2012.

  1. I made a American hotmail account in order to use some American microsoft points I received as a christmas present many years ago. However I have forgotten the password and need it to access the account on my new xbox (RROD on previous one) I have tried to recover the account on hotmail, but entered the incorrect security question too many times. I think I have the correct answer and have been waited 4-5 weeks but it still says that I have entered the incorrect answer too many times. I cannot send a recovery form to the hotmail team because I have not used the e-mail address for any correspondence. It was only made in order to create an American xbox live account in order to spend microsoft points I received. I have also forgotten the details of the account, so it will appear that I am not related to the account. Is there anything that can be done for me to access the account again? Any help would be greatly appreciated. Thank you.

  2. popowich

    popowich EQ Forum Admin Staff Member

    Aug 12, 2008
    Likes Received:

    Last edited: Aug 29, 2020
  3. thanks for the response :)
    unfortunately none of these work.
    I can't remember my password and any attempts now
    tell me that I've tried too many times. Likewise with the
    security question. I'm relatively sure that I now know what
    my security question answer is, but due to entering it wrong
    too many times it won't let me try again. I've left it to refresh
    for almost 5 weeks and it still says that I've tried too many times
    and to try again later.

    I also can't do the account validation because I am English
    and was given some microsoft points for christmas, but we didn't
    realise that they were NTSC, so I made the account I'm trying to
    access in order to use these points. I have never used the e-mail
    address, as an e-mail system. It is simply an account to provide
    the Xbox Live account. Therefore I can't provide any information
    about messages sent from the account, or any messages in it (as
    I never checked it). Furthermore I can't remember if I used my own
    name, I've tried with my own but no luck.

    Are there any other processes that can be completed, apart from calling
    because I live in Dubai. It would cause quite an impressive phone bill! :p

    Thanks a lot!


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