fearmydesign
Valued Member
We recently purchased a dedicated hosting server with GoDaddy (not sure if this was a really good idea to tell you the truth). After many, many.... many issues with the server, we finally got it stable...kind of.
Currently our own internal company emails go into SPAM when we send emails to eachother. GoDaddy said we needed to upgrade MailEnable so we did, and Spam Assassin as well and we paid for that as well... I get the feeling that they really don't know and keep making us waste more money. Unfortunately our Spam Filtering on the server wide settings was set to delete all spam... so yes, some emails that were being sent from employees were also being deleted without even making it to the recipients junk folder.
My Question is, there is a setting called White List on Plesk where I know you can add all the safe email addresses, but this would take forever to do for each individual email. Then there is another setting called Trusted Networks List, and it's asking me for "IP address/mask" - what is this? and would this solve our internal emailing problems at least?
Thank you and sorry for the length of this thread.
Regards
Currently our own internal company emails go into SPAM when we send emails to eachother. GoDaddy said we needed to upgrade MailEnable so we did, and Spam Assassin as well and we paid for that as well... I get the feeling that they really don't know and keep making us waste more money. Unfortunately our Spam Filtering on the server wide settings was set to delete all spam... so yes, some emails that were being sent from employees were also being deleted without even making it to the recipients junk folder.
My Question is, there is a setting called White List on Plesk where I know you can add all the safe email addresses, but this would take forever to do for each individual email. Then there is another setting called Trusted Networks List, and it's asking me for "IP address/mask" - what is this? and would this solve our internal emailing problems at least?
Thank you and sorry for the length of this thread.
Regards