Changing B/band providers & access to old emails.

Discussion in 'Help Desk' started by toby, Oct 4, 2014.

  1. toby

    toby New Email

    Oct 4, 2014
    Likes Received:
    I will change my broadband provider, from TalkTalk to Sky, on Monday 6th October. How can I retain all my old emails?
    I have been told that, when I leave TalkTalk I will no longer be able to access either my old emails nor, any new emails that arrive after I leave.
    I am very concerned about this because, many of my old emails have important information. Thank you, Toby.

  2. popowich

    popowich EQ Forum Admin Staff Member

    Aug 12, 2008
    Likes Received:
    Hi Toby,

    If you use a mail program on your computer, you can download the emails with POP3 or copy them from IMAP folders to local folders, allowing you to have a copy of the emails on your computer after you lose access to the TalkTalk email account.

    :welcome: to Email Questions!

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