Can not open links with Outlook Express

popowich

EQ Forum Admin
Staff member
Re: e-mail links

Hello,

Are you having a problem opening email links in Outlook Express?

I have seen this happen when an unexpected program makes itself the default web browser on your computer.

The first thing to check is Internet Explorer:

  • Open Internet Explorer
  • Go to Tools and select Internet Options
Internet Explorer - Internet Options.JPG
  • Go to the Programs tab and check the option for IE to do a default browser check the next time it starts
Internet Explorer - Default Browser Check.JPG

  • Click Apply and then OK.
  • Close all Internet Explorer browsers and then Start Internet Explorer.
  • Say Yes and make Internet Explorer your default web browser.
Internet Explorer - Make IE Default Browser.JPG

  • Close Outlook Express and start it back up.
Another possibility is that Outlook Express is configured to read e-mail in plain text:

  • Open Outlook Express
  • Go to the Tools menu and select Options
Outlook Express - Tools Options.JPG

  • Go to the Read tab
  • Uncheck the box for read all messages in plain text
Outlook Express - Read messages in plain text.JPG


  • Click Apply and then OK
  • Restart Outlook Express

Lastly, a third option to try if the above two fail is within the Outlook Express Security Options:

  • Open Outlook Express
  • Go to the Tools menu and select Options
Outlook Express - Tools Options.JPG

  • Go to the Security tab
  • Uncheck the box for do not allow attachments to be saved or opened if they could potentially be a virus
Outlook Express - Dangerous Attachments.JPG
  • Click Apply and then OK.
  • Restart Outlook Express.
Please let us know if any of these solutions were the fix to your problem. Thank you.

-Raymond
 

Similar threads

Top