Adding a drop "down menu" column in outlook view

Discussion in 'Help Desk' started by Matt Kerry, Oct 16, 2018.

  1. Matt Kerry

    Matt Kerry New Email

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    Hi we operate a shared mailbox and I have added some columns to the inbox which allow us to fill details in such as who its assigned to. Is there anyway to make these a drop down box or a set selection in order to keep consistency. I have found yes/no. I was wondering whether you can set you own selections rather than the specified ones or just text.
     


  2. popowich

    popowich EQ Forum Admin Staff Member

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    Hi Matt,

    Which email client or webmail are you using to read the emails?

    It might be easier for people to move the email into a folder named after them to take ownership of it.
     

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