Adding a drop "down menu" column in outlook view

Matt Kerry

New Email
Hi we operate a shared mailbox and I have added some columns to the inbox which allow us to fill details in such as who its assigned to. Is there anyway to make these a drop down box or a set selection in order to keep consistency. I have found yes/no. I was wondering whether you can set you own selections rather than the specified ones or just text.

EQ Admin

EQ Forum Admin
Staff member
Hi Matt,

Which email client or webmail are you using to read the emails?

It might be easier for people to move the email into a folder named after them to take ownership of it.