Sat Nov 7 15:15 EST 2015
We are sorry! Safe-mail is not ready yet.
Safe-mail.net is down for critical maintainance.
We are very sorry. The current safe-mail service downtime is a major event, we should learn from it and come out with a much better service for our loyal users.
About 18 month ago we have switched our hosting company as we felt that our previous hosting service was not as good as we would like it to be.
During the last year we have suffered from an increasing level of abuse and attacks of many types. Eventually we had to stop automatic self-registration and require a mail request to open a free account.
For several months we are in the process of transferring users' data to new and better equipment, as a result about 90% of our users will not lose any data. The rest may suffer a minimal loss of messages sent or received just before the crash (hours up to a few days).
We think that this is not good enough. During this downtime we already replaced most of our hardware and install new operating system. All this was done not long before we intend to do that, but under the pressure of shutdown.
As soon as the system is functioning, we intend to start building a separate system dedicated to our Premium users.
This system will have full redundancy and could continue working even if the Free sub-system will need to shut down.
Wed Nov 4 03:20 EST 2015
- The Safe-mail.net system suffered a major storage hardware crash.
Much of the Safe-mail.net system is now renewed. Most of the users' data was not affected by the crash, as we already moved it to a new system during the last few months.
Once the system is functioning again, most of the hardware (and operating system) will be new.
- We salvaged additional data from the crashed storage.
About 8% of users' data need to be recovered from the Backup system. Accounts that will be restored from the Backup system may loose the last few hours of activity before the crash.
- The Safe-mail.net system suffered a major storage hardware crash.
About 80% of user's data is not affected by the crash, as we already moved it to a new system during the last few months.
The rest is either to be salvaged from the crashed storage, or will be restored from the Backup system.
- At this time we will permanently remove about 250,000 user accounts that were involved in activity which violates the Safe-mail.net Agreement and policy.
Note: Only those who violates our policy will be deleted. Most accounts are not affected.
- Free web based registration to Safe-mail.net will not be available.
Free accounts will be opened by sending a request to Safe-mail.net.
- In the near future, separate subsystems will be used for Free and Premium accounts.
This will enable better service and even enable shutdown of the Free subsystem without affecting the Premium users.
Further information will be published.