Safe-mail.net is down for critical maintainance (maintenance)

Discussion in 'Safe-mail.net' started by popowich, Oct 25, 2015.

  1. popowich

    popowich EQ Forum Admin Staff Member

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    There is no ETA for when the service should be restored.

    Safe-Mail is down for critical maintenance with the following error message:

    Safe-Mail Down for critical maintenance.jpg

    A history tracking all of the Safe-Mail.net outages is discussed here - Is Safe Mail Down? (safe-mail.net)
     


  2. popowich

    popowich EQ Forum Admin Staff Member

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    The Safe Mail web site IP address has not changed (Is Safe Mail Down? (safe-mail.net) )

    ;; ANSWER SECTION:
    www.safe-mail.net. 28774 IN A 212.29.227.71

    There might be 2 more DNS servers added between now and the last time I checked (I think nsa & nsb might be newer additions)

    ;; ANSWER SECTION:
    safe-mail.net. 14359 IN NS egoz.galiad.co.il.
    safe-mail.net. 14359 IN NS ns.barak.net.il.
    safe-mail.net. 14359 IN NS nsa.safe-mail.net.
    safe-mail.net. 14359 IN NS nsb.safe-mail.net.

    The misspelling of maintenance was a red flag but it appears to be an honest mistake and not part of a takeover page.
     

  3. compleo

    compleo Valued Member

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    Interesting indeed...:eek:
     
  4. popowich

    popowich EQ Forum Admin Staff Member

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    These two do appear to be offline right now. I can't dig against them.

    ;; AUTHORITY SECTION:
    safe-mail.net. 14400 IN NS nsb.safe-mail.net.
    safe-mail.net. 14400 IN NS nsa.safe-mail.net.

    nsa.safe-mail.net. 43200 IN A 212.29.227.228
    nsb.safe-mail.net. 43200 IN A 212.29.227.78

    They're in the same network, probably the same single data center and down with the others safe-mail servers and web site.
     
  5. Madmage121

    Madmage121 New Email

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    When will safe mail be back up? It's been down for 3 days. This is ridiculous!
     
  6. Paul T

    Paul T New Email

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    The company should have the integrity of issuing a status update.
    My work has STOPPED in cold blood.
    Rethinking options IF/WHEN they restore system.
    Unacceptable.
     
  7. Paul T

    Paul T New Email

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    LATEST UPDATE...


    Mon Oct 26 12:30 EDT 2015


    We are sorry! Safe-mail is not ready yet.

    Safe-mail.net is down for critical maintainance.

    The system will return within two days.

    Please wait few hours and try again.
     
    popowich likes this.
  8. Anony

    Anony New Email

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    Same message as above. Also, timed-out or '404 Not Found' for the past 3 days.

    Safe-Mail been down so much this year, I opened Yandex last month for back-up.
    It is official, Safe-Mail can no longer be the primary email address! If Safe-Mail
    does somehow surface, I will be closing my accounts.
     
    Paul T likes this.
  9. lynnette

    lynnette New Email

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    how do I get my emails and faxes
     
  10. Paul T

    Paul T New Email

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    [Latest Update]

    Wed Oct 28 09:00 EDT 2015

    We are sorry! Safe-mail is not ready yet.
    Safe-mail.net is down for critical maintainance.

    Further information will be published.
    ------------------------

    This ranks as a first for any email client I've ever used....WTF!
     
  11. compleo

    compleo Valued Member

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    I get a 404 Not Found

    The requested URL /cgi-bin/Safe-mail.net/foldersmailbox was not found on this server.

    Apache/2.2.15 (CentOS) Server at www.safe-mail.net Port 443
     
  12. D3855

    D3855 New Email

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    I have just been told safemail has been closed down by the government???
     
  13. Gindan

    Gindan Valued Member

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    I called them directly yesterday: they have no idea when the service is going to be restored. Also, I suspect that we are talking about data loss, not just downtime.
     
    D3855 and popowich like this.
  14. D3855

    D3855 New Email

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    Good to no you had direct contact with them! If they was shut down they would of said... Just hope my address book is still there :( if not lost 1000s of customers!
     
  15. teris3

    teris3 New Email

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    what is their phone number? I was told by people that +972 2-648-0066 is not working anymore? Are they down for good?
     
  16. popowich

    popowich EQ Forum Admin Staff Member

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    Yes, that is the last known working phone number for Safe-Mail. The current status is not known. The last error page indicated that they were working to restore the service.
     
  17. Gindan

    Gindan Valued Member

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    whois.sc/safe-mail.net

    Registry Admin ID:
    Admin Name: Ofir, Amiram
    Admin Organization: Safe-mail Ltd.
    Admin Street: P.O.Box 39001
    Admin City: Jerusalem
    Admin State/Province:
    Admin Postal Code: 91390
    Admin Country: IL
    Admin Phone: +972.26480066
    Admin Phone Ext:
    Admin Fax: +972.6480180

    emails: amiram (-at-) safe-mail (dot) net, amiram (-at-)galiad(dot)co(dot)il

    No reply after sending them emails, but +972-2-6480066 answers (Time Zone = GMT +2)
     
    popowich likes this.
  18. teris3

    teris3 New Email

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    And what was their answer?
     
  19. ian23

    ian23 New Email

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    Any updates??!!
     
  20. Gindan

    Gindan Valued Member

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    They have no idea and no estimations about time frame of service restoration. I suspect data loss.
     

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