Yahoo and Hotmail DNS Errors

popowich

EQ Forum Admin
Staff member
After reading several recent support threads it sounds like Hotmail and Yahoo may be currently experiencing some DNS problems.

Is it possible that Akamai had a problem? Akamai is involved with the DNS resolution for several large web sites including Yahoo. (see below for details)

Would anyone currently experiencing a problem be comfortable with changing their computer to use the OpenDNS servers instead of their ISP's DNS servers? This is a more technically advanced troubleshooting step than steps such as deleting cookies and clearing browser caches so I'd like to make sure fair warning is given before recommending this change. I don't want to leave anyone with a computer that can't do any web browsing at all and does not know how to reverse the changes made to their settings. If you would like to help verify this solution is a workaround for the current problems here is the information to change your computer to use the OpenDNS DNS Servers.

If you change from your ISP's DNS servers to the OpenDNS Servers please report your updated success with connecting to Hotmail and Yahoo here.

Example dig of mail.yahoo.com with working results for me:

;; QUESTION SECTION:
;mail.yahoo.com. IN A

;; ANSWER SECTION:
mail.yahoo.com. 0 IN CNAME login.yahoo.com.
login.yahoo.com. 0 IN CNAME login-global.yahoo8.akadns.net.
login-global.yahoo8.akadns.net. 0 IN CNAME login.yahoo.akadns.net.
login.yahoo.akadns.net. 60 IN A 69.147.112.160

;; AUTHORITY SECTION:
akadns.net. 69960 IN NS asia9.akadns.net.
akadns.net. 69960 IN NS eur1.akadns.net.
akadns.net. 69960 IN NS use3.akadns.net.
akadns.net. 69960 IN NS use4.akadns.net.
akadns.net. 69960 IN NS usw2.akadns.net.
akadns.net. 69960 IN NS za.akadns.org.
akadns.net. 69960 IN NS zb.akadns.org.
akadns.net. 69960 IN NS zc.akadns.org.
akadns.net. 69960 IN NS zd.akadns.org.

;; ADDITIONAL SECTION:
asia9.akadns.net. 56803 IN A 220.73.220.4
eur1.akadns.net. 56803 IN A 195.59.44.134
use3.akadns.net. 56803 IN A 204.2.178.133
use4.akadns.net. 56803 IN A 208.44.108.137
usw2.akadns.net. 56803 IN A 12.183.125.5
za.akadns.org. 302 IN A 195.219.3.169
zb.akadns.org. 3099 IN A 12.183.125.5
zc.akadns.org. 303 IN A 124.211.40.4
zd.akadns.org. 356 IN A 204.2.178.133
 
Last edited:

Big Dan

EQ Forum Moderator
Re: Cannot access email for 2 days

popowich said:
If you change from your ISP's DNS servers to the OpenDNS Servers please report your updated success with connecting to Hotmail and Yahoo here.

I use Open DNS 24/7 and logged into 3 different Yahoo accounts today and 2 different MSN accounts with no issues.
 

islandlady91

New Email
I have been having trouble with Hotmail a lot lately. Right after signing in, it says my session has timed out and have still been having issues with them asking me to sign in again. Just tried changing the dns and flushing dns and cache, so will let you know if it works better. :siterock::thanks:
 
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