Somebody called Theresa from
forums@emailquestions.com contacted me. I replied but have heard nothing since.
Would uninstalling Thunderbird and then reinstalling help - I don't want to lose my data?
Theresa is one of the owners here.
You won't lose data by uninstalling and reinstalling Thunderbird. I have to say never come across Thunderbird stuck in safe mode. Try launching Thunderbird by directly from the Program Files folder and see what happens. Navigate to C:\Program Files\Mozilla Thunderbird\ or C:\ Program Files (x86)\Mozilla Thunderbird\ (if you run 64-bit Windows) and double click on Thunderbird.
The reason I'm asking you to navigate through the program files folder is most of what I read regarding Thunderbird being stuck in safe mode relates to the shortcuts (Start menu, Desktop, Task bar) for Thunderbird being changed to include the safe mode switch.
Outside of that, I would start looking at some of your addons. If one hasn't been updated in a particularly long time. I would disable it then try restarting Thunderbird.