Cannot Configure My Thunderbird Version 68.5 Email Account

Discussion in 'Help Desk' started by Josef, Feb 23, 2020.

  1. Josef

    Josef New Email

    Feb 23, 2020
    Likes Received:

    I am a longtime Thunderbird email user, going back to version 2.0.0, using it with the Time Warner provider and later with Spectrum. A few months ago I cancelled my Spectrum service. At the time, my email address had the format (name) I believe it was a POP-based server account.

    Just a few weeks ago I opened a new Spectrum account and a few days ago I downloaded Thunderbird Version 68.5. Spectrum gave me a new email address in this format: (name) and I have a new email password which I use to sign in to their webmail, without any problem. They say they support the IMAP structure. The incoming and outgoing servers are both called

    I am running into circles as I try to Configure my email account in Thunderbird. One message I get very often is 'Incoming Server Already Exists'. I am starting to go crazy. I hope someone can straighten me out. I really like Thunderbird and I hope I can get it working again.

    Can someone help me? Many thanks in advance!

Want to reply or ask your own question?

It only takes a minute to sign up (and it's free!). Click the orange sign up button to choose a username and then you can ask your own questions on the forum.