Stolen Hotmail Password

alanapplegate

New Email
Someone has figured out my hotmail password and changed it. I can't get to
my email and so I can't follow the rest link. I also do not see the option
for "Answering Secret Questions" on the webpage. Whenever I ask for help to
be sent to my alternate email, they send me a link to reset my live.com
account instead of my hotmail account. I can't find any phone number to call
to ask for further help. How can I get control of my account? Can you please
give me any info or phone number or anything? Thank you. Alan
 

popowich

EQ Forum Admin
Staff member
Hello,

Unfortunately there generally is not a lot of support available from the free e-mail service providers. The best bet to get a response is to report a security vulnerability. If you explain that there has been unauthorizied access to your account they should be able to get you to the correct support team. Be sure to include a working e-mail address and phone numer where they can reach you in the report. You can also e-mail secure@microsoft.com directly with the details of your problem and see if you can get assistance from that team.

-Raymond
 

Similar threads

Top