Reply and forwarded email disappears from Microsoft Outlook

Discussion in 'Email Discussions' started by kjsrc, Jan 13, 2010.

  1. kjsrc

    kjsrc New Email

    Jan 13, 2010
    Likes Received:
    My email on Outlook has worked well for years. Suddenly last week I found that every time I either reply or forward an email, the original email disappears from my inbox. It is not in the deleted box either. It is just gone. The actual reply or forward is in my sent mail, but the original is gone. Any idea why?

  2. popowich

    popowich EQ Forum Admin Staff Member

    Aug 12, 2008
    Likes Received:
    Re: Reply and forwarded email disappears


    You may have a problem with the default view. Change it to show all emails and not just unread messages in this folder.

    Microsoft Outlook Inbox View.JPG

    If that is not the problem is it possible that you created a rule that is deleting the email after you reply?

    Check Tools -> Rules and Alerts to see if there is a rule causing the problem.


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