Receiving messages from Hotmail

Discussion in 'Help Desk' started by Bigbill831, Nov 26, 2008.

  1. Bigbill831

    Bigbill831 New Email

    Nov 26, 2008
    Likes Received:
    I have a Mac G-5 and use Entourage 2004 as my mail program. In addition to my E mail, I also have my wife set up with her own E mail address. I have a broadband connetion with Cox.

    Within the last several days, any E mails sent to her address from Hot Mail(and G mail as well) are not being received. They are not going to junk mail and there are no filters turned on either in Entourage or Cox.

    Any thoughts?

  2. popowich

    popowich EQ Forum Admin Staff Member

    Aug 12, 2008
    Likes Received:
    Hi BigBill,

    Do you have the SpamBlocker enabled on the Cox account?

    If you login to the webmail and look under settings, there should be some spam filtering options there.

    As a test, disable that and send a test message from Hotmail.

    It may also help to whitelist and/or add the hotmail address to the address book in the webmail.


Want to reply or ask your own question?

It only takes a minute to sign up (and it's free!). Click the orange sign up button to choose a username and then you can ask your own questions on the forum.