Please help

Discussion in 'Help Desk' started by DaveDB, Oct 22, 2015.

  1. DaveDB

    DaveDB New Email

    Joined:
    Oct 22, 2015
    Messages:
    1
    Likes Received:
    0
    Long ago I created a Twitter account to promote my daughter's modelling and commercials. The account used was a Hotmail account using ".com"

    At some point all Canadians were switched to a ".ca"

    The Twitter account needs to access this non existent Hotmail account in order to delete the Twitter account.

    There appears no way to contact humans for support at either Twitter or Hotmail. Is there any way Hotmail can be contacted to put mail forwarding to an actual live account?

    I know that the answer is no... But I am still trying
     


    DaveDB, Oct 22, 2015
    #1
  2. compleo

    compleo Valued Member

    Joined:
    Jul 11, 2015
    Messages:
    309
    Likes Received:
    59

    compleo, Oct 23, 2015
    #2
    DaveDB likes this.
  3. popowich

    popowich EQ Forum Admin Staff Member

    Joined:
    Aug 12, 2008
    Messages:
    9,199
    Likes Received:
    136
    Here are the current options - How to recover a lost Hotmail password / How to regain control of a hacked account

    Microsoft does have a Twitter account that provides support too - Microsoft Support (@MicrosoftHelps) | Twitter

    It is correct that the phone numbers plastered all over the internet are not actually Microsoft, many are scams that will steal your money.

    It doesn't sound right to me that email addresses would have changed from .com to .ca, more likely is that you're being directed to a .ca portal but should still be able to use the old .com account if it's not too old.

    The most likely problem here for the .com Hotmail account is that if you have not logged in for a long time it might have been deactivated and eventually deleted.

    Try reporting the Twitter account as some form of abuse with an explanation to try and get it deleted.
     

    popowich, Oct 23, 2015
    #3
    DaveDB likes this.

Want to reply or ask your own question?

It only takes a minute to sign up (and it's free!). Click the orange sign up button to choose a username and then you can ask your own questions on the forum.
Loading...
Similar Threads - Please help
  1. cbt.sac

    Desperate for help. Please!!

    cbt.sac, Sep 4, 2017, in forum: Help Desk
    Replies:
    1
    Views:
    294
    popowich
    Sep 7, 2017
  2. Shell34

    Helpppp please

    Shell34, Aug 16, 2017, in forum: Help Desk
    Replies:
    0
    Views:
    303
    Shell34
    Aug 16, 2017
  3. Sean kember

    I can't access my hotmail and resetting the password does not work, please help

    Sean kember, Nov 29, 2016, in forum: Help Desk
    Replies:
    1
    Views:
    956
    popowich
    Dec 7, 2016
  4. Pirija Emir

    It looks like someone else....Please help

    Pirija Emir, Oct 23, 2016, in forum: Hotmail
    Replies:
    3
    Views:
    1,422
    Pirija Emir
    Nov 20, 2016
  5. joekad

    please help

    joekad, Sep 8, 2016, in forum: Tutanota
    Replies:
    0
    Views:
    630
    joekad
    Sep 8, 2016