phantom message

Discussion in 'Yahoo Mail' started by Milo, Nov 30, 2008.

  1. Milo

    Milo New Email

    Joined:
    Nov 30, 2008
    Messages:
    4
    Likes Received:
    0
    I am currently running Safari 3.12 on my Mac and using Yahoo mail. The inbox says that I have 1 unread message. A check of all of the e-mails received, and all of the files shows that this is incorrect. If I go to the inbox and use the drop-down menu to access "unread e-mails", it shows that there are "no unread e-mails". How do I get rid of the "!" notification? How do I access (or get rid of) this phantom message?
     


    Milo, Nov 30, 2008
    #1
  2. popowich

    popowich EQ Forum Admin Staff Member

    Joined:
    Aug 12, 2008
    Messages:
    9,000
    Likes Received:
    144
    Hi Milo,

    How many messages are in your inbox?

    Is it possible that you have more than one page of e-mails in your inbox and that the unread message is on the second page?
     

    Last edited: May 21, 2015
    popowich, Dec 1, 2008
    #2
  3. Milo

    Milo New Email

    Joined:
    Nov 30, 2008
    Messages:
    4
    Likes Received:
    0
    Hi Raymond,
    I do have more than one page of e-mails, but I have checked them about 50 times. I also think that when I go to the inbox and click on "View" "All messages" I should be able to pull up the unread one if I click on "unread messages". Unfortunately, nothing emerges. It says "No unread messages"!
    Puzzling....
    Milo
     
    Milo, Dec 1, 2008
    #3
  4. popowich

    popowich EQ Forum Admin Staff Member

    Joined:
    Aug 12, 2008
    Messages:
    9,000
    Likes Received:
    144
    Hi Milo,

    There is a Yahoo bug that some Yahoo mail members have been experiencing. If you are not able to locate the message by trying to view all unread messages (as you have already done) then this should be a bug that will clear itself soon. Give it a few days and the unread message status should disappear. If it's not too much trouble, please let us know how many days it takes for this problem to fix itself within your account.

    Thank you. :)
     
    Last edited: May 21, 2015
    popowich, Dec 1, 2008
    #4
  5. popowich

    popowich EQ Forum Admin Staff Member

    Joined:
    Aug 12, 2008
    Messages:
    9,000
    Likes Received:
    144
    Milo,

    Are you using Yahoo Classic Mail or the newer Yahoo mail?

    In the new mail you can click the "I" to move your unread messages to the top of your inbox.

    Yahoo Sort Unread Messages.JPG

    ​
    I just wanted to make sure you tried this too before waiting for a common bug to clear itself.
     
    Last edited: May 21, 2015
    popowich, Dec 1, 2008
    #5
  6. Milo

    Milo New Email

    Joined:
    Nov 30, 2008
    Messages:
    4
    Likes Received:
    0
    Hi Raymond,
    I am using Yahoo classic (Canada). I have had this "phantom message" for about a month now. I can't wait for it to disappear!
    Thanks so much for all of your help.
    Milo
     
    Milo, Dec 1, 2008
    #6
  7. Milo

    Milo New Email

    Joined:
    Nov 30, 2008
    Messages:
    4
    Likes Received:
    0
    It resolved itself on December 5. Most annoying little notice---lasted for a little over a month! Thanks to everyone who made suggestions.
    Milo
     
    Milo, Dec 6, 2008
    #7
  8. popowich

    popowich EQ Forum Admin Staff Member

    Joined:
    Aug 12, 2008
    Messages:
    9,000
    Likes Received:
    144
    Thank you for confirming that the solution is to be patient while the problem resolves itself.
     

    Last edited: May 21, 2015
    popowich, Dec 6, 2008
    #8

Want to reply or ask your own question?

It only takes a minute to sign up (and it's free!). Click the orange sign up button to choose a username and then you can ask your own questions on the forum.
Loading...
Similar Threads - phantom message
  1. unclepine

    Phantom drafts in email

    unclepine, Feb 9, 2013, in forum: Help Desk
    Replies:
    0
    Views:
    1,495
    unclepine
    Feb 9, 2013
  2. chea

    unexplained phantom attachments that i didn't add to my livemail

    chea, Jul 24, 2009, in forum: Help Desk
    Replies:
    4
    Views:
    4,321
    chea
    Jul 25, 2009
  3. Latest Questions

    can't delete unsent messages

    Latest Questions, Jul 26, 2020, in forum: Mozilla Thunderbird
    Replies:
    0
    Views:
    463
    Latest Questions
    Jul 26, 2020
  4. wklui

    How to include all original recipients in header of the replied message?

    wklui, Jul 7, 2020, in forum: Yahoo Mail
    Replies:
    0
    Views:
    216
    wklui
    Jul 7, 2020
  5. HuaMinChen

    Issue to send out message

    HuaMinChen, Jun 7, 2020, in forum: Email Discussions
    Replies:
    0
    Views:
    571
    HuaMinChen
    Jun 7, 2020