Nameserver Issue

jshollis

New Email
I am setting up a mailer server (Axigen Mail) and I see that it's not familiar here. Hopefully it's possible to help without actual knowledge of the program.

I got the email from Axigen Support below (in bold text) explaining my problem. My question is:

a. Does anyone know a workaround in regards to their comment?
b. If I need a nameserver can I get a free one or do I purchase one?

----

Please note that sending messages from XXXXXX.homeserver.com fails
because the nameserver configured is not providing a valid answer to
Axigen when searching for the IP of the relay server,
smtp.att.yahoo.com:
01-13 16:08:55 -0600 08 HPSERVER DNR:003D5D91: Search MX for
'smtp.att.yahoo.com'
01-13 16:08:55 -0600 08 HPSERVER DNR:003D5D91: Sending query (1/1) to
192.168.X.XX:53
01-13 16:08:55 -0600 02 HPSERVER DNR:003D5D91: read error: An existing
connection was forcibly closed by the remote host.
01-13 16:08:55 -0600 08 HPSERVER DNR:003D5D91: 'smtp.att.yahoo.com' not
found in DNS
01-13 16:08:55 -0600 08 HPSERVER PROCESSING:003D5D91: Relay mail 3D5D91:
unable to resolve domain swbell.net
Please change the nameserver with a valid one (Webadmin - Services -
DNR).
 

popowich

EQ Forum Admin
Staff member
Can the Axigen software handle the fact that the name you're looking up is a double CNAME?

;; ANSWER SECTION:
smtp.att.yahoo.com. 1800 IN CNAME smtp-sbc.mail.yahoo.com.
smtp-sbc.mail.yahoo.com. 300 IN CNAME smtp1.sbc.mail.am0.yahoodns.net.
smtp1.sbc.mail.am0.yahoodns.net. 300 IN A 66.196.96.87
smtp1.sbc.mail.am0.yahoodns.net. 300 IN A 67.195.15.66
smtp1.sbc.mail.am0.yahoodns.net. 300 IN A 68.142.198.11
smtp1.sbc.mail.am0.yahoodns.net. 300 IN A 69.147.64.31
smtp1.sbc.mail.am0.yahoodns.net. 300 IN A 76.13.12.104
smtp1.sbc.mail.am0.yahoodns.net. 300 IN A 98.138.31.74


To test try using smtp-sbc.mail.yahoo.com or smtp1.sbc.mail.am0.yahoodns.net instead. If that fails switch it back to the original setting.

Also, why does it say MX? It should not be doing an MX lookup when trying to resolve that name if it's being used as the name for your outgoing smtp relay mail server.
 

jshollis

New Email
Here is what Axigen support told me. Make any sense of it?


-----

Hello,
This provided solutions brought us to this point, where you encounter
this specific error.
This error is caused by a problem with the remote server, which is not
RFC compliant, as specified in our last email. A solution would be for
your ISP to provide another server that does not present this non-RFC
compliant behavior or provide you with an open relay (not request
authentication for emails from your IP).
The open relay is not the problem, but would be a solution, if provided
by your ISP for your specific IP.
-----------------------------------------------------------------------
Although the authentication is successful the remote host "forgets"
this after the second EHLO command:
01-17 00:26:50 -0600 08 HPSERVER SMTP-OUT:00000001: Relay mail
18E2A0: connecting to 98.138.31.74:25
01-17 00:26:50 -0600 08 HPSERVER SMTP-OUT:00000001: Set remote smtp host to <[98.138.31.74]>
01-17 00:26:50 -0600 08 HPSERVER SMTP-OUT:00000001: Set remote smtp port to 25
01-17 00:26:50 -0600 08 HPSERVER SMTP-OUT:00000001: Use plain connection
01-17 00:26:50 -0600 08 HPSERVER SMTP-OUT:00000001: Set AUTH user to <XXXX@swbell.net>
01-17 00:26:50 -0600 08 HPSERVER SMTP-OUT:00000001: Set AUTH password to *****
01-17 00:26:50 -0600 16 HPSERVER SMTP-OUT:00000001: 220 smtp101.sbc.mail.ne1.yahoo.com ESMTP
01-17 00:26:50 -0600 16 HPSERVER SMTP-OUT:00000001: EHLO HPSERVER
01-17 00:26:50 -0600 16 HPSERVER SMTP-OUT:00000001: AUTH LOGIN >> anNob2xsaXNAc3diZWxsLm5ldA==
01-17 00:26:50 -0600 16 HPSERVER SMTP-OUT:00000001: 334 UGFzc3dvcmQ6
01-17 00:26:50 -0600 16 HPSERVER SMTP-OUT:00000001: bWF0dGhldzIwMDM=
01-17 00:26:50 -0600 16 HPSERVER SMTP-OUT:00000001: 235 OK, go ahead --- AUTHENTICATION IS SUCCESSFUL
01-17 00:26:50 -0600 16 HPSERVER SMTP-OUT:00000001: EHLO HPSERVER
01-17 00:26:51 -0600 16 HPSERVER SMTP-OUT:00000001: 250-smtp101.sbc.mail.ne1.yahoo.com
01-17 00:26:51 -0600 16 HPSERVER SMTP-OUT:00000001: 250-AUTH LOGIN PLAIN XYMCOOKIE
01-17 00:26:51 -0600 16 HPSERVER SMTP-OUT:00000001: 250-PIPELINING
01-17 00:26:51 -0600 16 HPSERVER SMTP-OUT:00000001: 250 8BITMIME
01-17 00:26:51 -0600 08 HPSERVER SMTP-OUT:00000001: Start sending mail 18E2A0
01-17 00:26:51 -0600 16 HPSERVER SMTP-OUT:00000001: MAIL FROM:<jerry@XXXXX.homeserver.com> AUTH=jerry@XXXXXX.homeserver.com
01-17 00:26:51 -0600 16 HPSERVER SMTP-OUT:00000001: RCPT TO:<XXXX@swbell.net>
01-17 00:26:51 -0600 16 HPSERVER SMTP-OUT:00000001: >> DATA
01-17 00:26:51 -0600 16 HPSERVER SMTP-OUT:00000001: << 530 authentication required - for help go to http://help.yahoo.com/sbc/dsl/mail/pop/pop-11.html --- THE REMOTE SERVER FORGOT THAT YOU ALREADY AUTHENTICATED
01-17 00:26:51 -0600 08 HPSERVER SMTP-OUT:00000001: Negative reply to MAIL command: authentication required - for help go to http://help.yahoo.com/sbc/dsl/mail/pop/pop-11.html
01-17 00:26:51 -0600 16 HPSERVER SMTP-OUT:00000001: << 530 authentication required - for help go to http://help.yahoo.com/sbc/dsl/mail/pop/pop-11.html
01-17 00:26:51 -0600 16 HPSERVER SMTP-OUT:00000001: << 530 authentication required - for help go to http://help.yahoo.com/sbc/dsl/mail/pop/pop-11.html
01-17 00:26:51 -0600 16 HPSERVER SMTP-OUT:00000001: >> RSET
01-17 00:26:51 -0600 16 HPSERVER SMTP-OUT:00000001: << 250 flushed
01-17 00:26:51 -0600 16 HPSERVER SMTP-OUT:00000001: >> QUIT
01-17 00:26:51 -0600 16 HPSERVER SMTP-OUT:00000001: << 221 Service Closing transmission
01-17 00:26:51 -0600 08 HPSERVER SMTP-OUT:00000001: Disconnected from 98.138.31.74

This behavior is not RFC compliant. Please note that we already have
a feature request in this sense and a RFC Break should be implemented
in Axigen. We suggest that you use another relay server, such as the one provided by your ISP.
 

popowich

EQ Forum Admin
Staff member
It looks like you are trying to send the auth login before the Yahoo mail server has responded to the EHLO.

That doesn't seem right to me.
 
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