Prompt issue in Thunderbird

Discussion in 'Mozilla Thunderbird' started by HuaMinChen, Dec 11, 2018.

  1. HuaMinChen

    HuaMinChen New Email

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    Hi,
    I do not know why Thunderbird does repeatedly prompt below for password, while I'm using the domain account with correct password entered.
     


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  2. popowich

    popowich EQ Forum Admin Staff Member

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    Does the outgoing mail server require authentication? Are you using the right outgoing port? Check with your email provider for the correct email settings.

    Who is your ISP? They may have an outgoing relay that will work for you too. If you have SPF settings be sure to include you ISP if you choose to use them for sending email.
     

  3. HuaMinChen

    HuaMinChen New Email

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    465 port is being used for SMTP. I checked ISP is not blocking any ports. Do not know why the prompt keeps going on.
     

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