im not getting my emails on netster email account

Discussion in 'Help Desk' started by jgfreemiller, May 5, 2011.

  1. jgfreemiller

    jgfreemiller New Email

    May 5, 2011
    Likes Received:
    I have had a email account for several years. Earlier this week I stopped receiving emails. I knew I should be getting some because I get daily auto generated emails with real estate listings and those stopped coming. My wife sent me an email and said she got a message stating the message was delayed. I also got the same message when I sent a message from my other email account. It's going on 4 days now with no email. Netster has no help available and I have no clue what to do about this. Any help will be greatly appreciated.

  2. popowich

    popowich EQ Forum Admin Staff Member

    Aug 12, 2008
    Likes Received:
    The domain does not have an MX record.

    The A record for the domain that points to is not accepting smtp connections :

    > telnet 25
    telnet: connect to address Connection refused

    You are not receiving new email becuase they do not have any mail servers accepting email connections.

    It might be a good idea to grab yourself a Gmail account or register your own domain name if they are leaving you in the dark and not explaining why the service is down.

    :welcome: to Email Questions!

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