S SarahW New Email Mar 13, 2014 #1 Since my hotmail was hacked, my phone and Ipad won't accept the new password so my emails aren't automatically downloaded through the mail app - I have to log in through the Internet. How can I rectify this or how do I contact hotmail/outlook
Since my hotmail was hacked, my phone and Ipad won't accept the new password so my emails aren't automatically downloaded through the mail app - I have to log in through the Internet. How can I rectify this or how do I contact hotmail/outlook
EQ Admin EQ Forum Admin Staff member Mar 14, 2014 #2 Hi Sarah, It sounds like you have two step verification enabled and need to create a new app password for your phone - http://www.emailquestions.com/help-desk/9039-2-step-verification.html#post20185 to Email Questions!
Hi Sarah, It sounds like you have two step verification enabled and need to create a new app password for your phone - http://www.emailquestions.com/help-desk/9039-2-step-verification.html#post20185 to Email Questions!