I can't reload my hotmail on my phone or Ipad

Discussion in 'Help Desk' started by SarahW, Mar 10, 2014.

  1. SarahW

    SarahW New Email

    Mar 10, 2014
    Likes Received:
    My hotmail was recently hacked, we changed the password and everything was ok until about a week later when we could't access our hotmail from my Samsung phone, tablet and Ipad. all of the devices asked for the new password which none of them accepted. I removed the hotmail off my phone and tried to reinstall it however it wouldn't accept the account. I tested with another hotmail account (ie installing a different hotmail acc and deleting and reinstalling) - this worked so it is clearly the hacked hotmail account which is the problem not the phone. Please help as I need to have my emails come through automatically on my phone and this is my main hotmail account. Are there any special settings on my hotmail account that I can change to allow me to reinstall hotmail on my above mentioned devices. This is urgent!!

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