How do I fix an email that' I think has been hacked?

Discussion in 'Hotmail' started by Goodatpuzzles, Nov 3, 2013.

  1. Goodatpuzzles

    Goodatpuzzles New Email

    Oct 21, 2013
    Likes Received:
    I think one of my hotmail emails was hacked. None of the settings or contact info has been changed.

    Nothing's been changed but I think it's been hacked.

    How do I fix it so that this person gets locked out? And make it so they can't get back in?

    I've changed my password and stuff. But there's got to be something else I can do.

  2. popowich

    popowich EQ Forum Admin Staff Member

    Aug 12, 2008
    Likes Received:
    Hi Goodatpuzzles,

    In addition to changing your password you should also very that your security Q&A, alternate email address information, and phone number (+verification) are correct. Also, check that a filter (message rule) that is forwarding some of your email hasn't been added to your account.

    Once all of that is done, enable 2-step login authentication for your Hotmail account.

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