Hotmail won't let me change my password

Discussion in 'Help Desk' started by Lottie, Oct 2, 2017.

  1. Lottie

    Lottie New Email

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    Hiya,

    I think my account has been hacked as I keep receiving spam emails from myself! I am trying to change my password, however when I enter in the passwords it won't save. I keep clicking on save and nothing happens. (I've tried refreshing / restarting laptop etc) Likewise when I try to recover the account and am asked to enter the characters on the screen, it keeps telling me what I type does not match the picture regardless of how many times I try. Any advice would be greatly received. Thanks in advance.
     


  2. popowich

    popowich EQ Forum Admin Staff Member

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