Hotmail limited

Mac

New Email
Hi. I am trying to help a friend with a hotmail a/c. that has been fine for years. She often has multipe emails to view ( with no big attachments photos etc) . She can maybe open about 3 without a problem then the rest will not open. After closing the page and then logging on again she can again access the next 2 or 3 emails.
How can I fix the problem?
She uses a late model Tosiba laptop with Windows 7.
She has no other separate mail a/c. Thank You Mac
 

popowich

EQ Forum Admin
Staff member
Hi Mac,

That's a odd one, we don't see that question often where only a couple emails can be opened before a problem starts. Can you try the general troubleshooting in the following guide and let us know if any of these steps help?

http://www.emailquestions.com/hotma...ms-including-blank-pages-login-redirects.html

They are good for resolving software conflicts between their computer and Hotmail, and useful for narrowing down what exactly the problem is that needs to be fixed.

:welcome: to Email Questions!
 
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