Help - someone hacked into my Hotmail account

Discussion in 'Help Desk' started by joann fastiggi, Sep 30, 2010.

  1. joann fastiggi

    joann fastiggi New Email

    Joined:
    Sep 30, 2010
    Messages:
    1
    Likes Received:
    0
    Last week I responded to what looked like a message from Hotmail and it must have been a scam. How do a shut down my Hotmail account?
    I can find no Hotmail customer service number to call. Now I can no longer access my account and everyone on my email list is receiving spam messages every day. I'm also concerned there may be sensitive information - ssn#, bank account numbers, etc that they might be able to access.

    I can't be the first one this has happened to! How is there no CS number to call or help email address to shut down a Hotmail account immediately? Please Help!

    Regards,

    JoAnn
     


    joann fastiggi, Sep 30, 2010
    #1
  2. popowich

    popowich EQ Forum Admin Staff Member

    Joined:
    Aug 12, 2008
    Messages:
    8,972
    Likes Received:
    141
    Hi JoAnn,

    Yes, it sounds like you were phished. More information on phishing can be found here :

    http://www.emailquestions.com/email...otect-your-email-accounts-phishing-scams.html

    To regain control of your account see this guide :

    http://www.emailquestions.com/hotma...l-password-regain-control-hacked-account.html

    Once you have reset your password here are the directions for closing your Hotmail account :

    http://www.emailquestions.com/hotmail/349-close-hotmail-account.html

    :welcome: to Email Questions!
     

    popowich, Sep 30, 2010
    #2

Want to reply or ask your own question?

It only takes a minute to sign up (and it's free!). Click the orange sign up button to choose a username and then you can ask your own questions on the forum.
Loading...
Similar Threads - Help someone hacked
  1. Pirija Emir

    It looks like someone else....Please help

    Pirija Emir, Oct 23, 2016, in forum: Hotmail
    Replies:
    3
    Views:
    2,150
    Pirija Emir
    Nov 20, 2016
  2. Dr Picaresco

    Someone is playing tricks! Help with IP addresses!

    Dr Picaresco, Aug 15, 2011, in forum: Help Desk
    Replies:
    3
    Views:
    2,320
    popowich
    Aug 16, 2011
  3. Ash.leyyy

    Help

    Ash.leyyy, Nov 28, 2018, in forum: Email Discussions
    Replies:
    1
    Views:
    310
    Email Help
    Nov 28, 2018
  4. Lisa-in-AB

    Help, please

    Lisa-in-AB, Nov 7, 2018, in forum: Help Desk
    Replies:
    3
    Views:
    331
    Email Help
    Nov 28, 2018
  5. David D

    Please help me choose an email client

    David D, Sep 18, 2018, in forum: Email Discussions
    Replies:
    1
    Views:
    427
    David D
    Sep 20, 2018