Full Error Message

Discussion in 'Email Discussions' started by popowich, Nov 10, 2008.

  1. popowich

    popowich EQ Forum Admin Staff Member

    Aug 12, 2008
    Likes Received:
    Hello Customer Name,

    I apologize but we do not have enough information to begin working on this e-mail problem. In order to help troubleshoot this issue we need the full error message that you received. If you are getting a pop up box please write down exactly what it say and the last thing you did before receiving the error. If you received an e-mail bounce message (NDR) please forward us the full bounce message and include your original question and phone number in the new ticket.

    If you have any further questions or concerns please let us know.

    Your Name
    Your Company Name
    Your Companies Customer Service Number

    {Insert the clients original question and contact information here}

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