emails not being received

Discussion in 'Help Desk' started by bern858, Dec 20, 2009.

  1. bern858

    bern858 New Email

    Dec 20, 2009
    Likes Received:
    I am running a hotmail account on Mozilla Firefox, with a satellite interface using Astra 3. I know for certain that in recent weeks, at least 4 emails have been sent by others to me, which I have not received. I have no way of knowing how long this has been going on, or how many emails I have not received in total.
    It might be a red herring, but about a month ago, I formatted the hard drive and re-installed Windows XP and all the upgrades, including service pack 3. This was to rid the hard drive of a trojan, which appears to be successful. All the missing emails that I know about for certain have occured since this re-installing, but that might just be a coincidence.
    Is there anything I can do to cure this without changing my email service provider?

  2. popowich

    popowich EQ Forum Admin Staff Member

    Aug 12, 2008
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