Business Group Email - Recommendations?

Discussion in 'Help Desk' started by Tom25, Sep 27, 2013.

  1. Tom25

    Tom25 New Email

    Sep 27, 2013
    Likes Received:
    Hi Guys,

    Can anyone recommend any online Business Email software, obviously Google Apps is one option.
    I mainly need something where let's say you receive an enquiry at and multiple user's can respond from their own email alias (i.e.

    This is possible with Google groups, but I believe you need to register more than one user to gain the benefits. So £33.00 GBP per user, per year.

    Anyone used or heard of something else?

    Kind Regards,

  2. Big Dan

    Big Dan EQ Forum Moderator

    Aug 14, 2008
    Likes Received:
    I'd look into something like a ticketing system. This way all team members can see the conversation and follow up.

    The free way is to use IMAP, let everyone check and reply from their own address. Move messages already handled out of the inbox.

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