Yahoo Frustration

Discussion in 'Help Desk' started by dpeattie, Feb 20, 2015.

  1. dpeattie

    dpeattie New Email

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    I hope someone can help me with this.

    The computer that I normally use for everything Internet is currently on the fritz and I haven't got the money to get it fixed.

    Unfortunately, all my saved passwords for Yahoo and Facebook are stored on it, and while I have a different computer that I borrowed to use in the interim, I don't remember my Yahoo password. Unfortunately, I can't use the methods they have set up to reset it, because that requires two things: one, my Yahoo ID (which I'm not sure of) and second, an email being sent to an email address that I no longer use and haven't in years. It won't let me change that email address...using that is the only option Yahoo Help gives me.

    Even worse, every effort I make to try to contact Yahoo directly and tell them my problem is blocked. They don't provide any help email address for me to use, and every phone number I try is either disconnected or refers me back to their Yahoo help page. There is not, as far as I can tell, any way to actually connect to anyone in support and get one-on-one help.

    I also tried creating a new email account with a different username and a simple to remember password. Now when I try to log in, it tells me that password is invalid. :hammer:

    Can anyone help me with this? I'm about to commit hari kari over it. Thanks in advance to anyone who can assist.
     


  2. popowich

    popowich EQ Forum Admin Staff Member

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