Spam being sent from my hotmail email address to all contacts

Discussion in 'Help Desk' started by laurentalbott, Sep 28, 2010.

  1. laurentalbott

    laurentalbott New Email

    Joined:
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    Hello,

    As indicated in the subject line, I'm having a problem with spam being sent from my hotmail email address to everyone in my hotmail contacts list. I read a couple other messages here regarding the same or similar problems and like everyone else, I'm hoping the problem can be fixed so I don't have to create a new email address just to keep my friends and family from being spammed every couple of days.

    I'm not sure what info you need to help me troubleshoot the problem. I don't use Outlook; I always access my hotmail account directly from hotmail.com.

    Here is the header information from one of the delivery status notification failure messages. Actually, I'm not sure where the header info starts and ends, so here's the entire content of the source (with emails addresses from my contacts list disguised for their protection).

    Thanks very much for any help you can provide.

    Sincerely,

    Lauren Talbott

    ----------

    X-Message-Delivery: Vj0xLjE7RD0wO1NDTD05O2w9MQ==

    X-Message-Info: H83ySVbTRY3xNM/zDBIivhcZDCGxRF5ac+NMJjw9meHO5GdJt08jv7fMNCTk0Wks31gRXLlsZcyK4Hx+vWTV1g==

    Received: from col0-omc2-s11.col0.hotmail.com ([65.55.34.85]) by col0-hmmc1-f8.Col0.hotmail.com with Microsoft SMTPSVC(6.0.3790.4675);

    Mon, 27 Sep 2010 14:40:18 -0700

    From: postmaster@mail.hotmail.com

    To: laurentalbott@hotmail.com

    Date: Mon, 27 Sep 2010 14:40:18 -0700

    MIME-Version: 1.0

    Content-Type: multipart/report; report-type=delivery-status;
    boundary="9B095B5ADSN=_01CB5AD3766E1EDE00173FF8col0?omc2?s11.co"

    X-DSNContext: 335a7efd - 4480 - 00000001 - 80040546

    Message-ID: <eJTe00dkZ0010aab4@col0-omc2-s11.col0.hotmail.com>

    Subject: Delivery Status Notification (Failure)

    Return-Path: <>

    X-OriginalArrivalTime: 27 Sep 2010 21:40:18.0565 (UTC) FILETIME=[943D0350:01CB5E8C]

    This is a MIME-formatted message.

    Portions of this message may be unreadable without a MIME-capable mail program.

    --9B095B5ADSN=_01CB5AD3766E1EDE00173FF8col0?omc2?s11.co

    Content-Type: text/plain; charset=unicode-1-1-utf-7

    This is an automatically generated Delivery Status Notification.

    Delivery to the following recipients failed.

    txxxxx@rxxxxx.com

    --9B095B5ADSN=_01CB5AD3766E1EDE00173FF8col0?omc2?s11.co

    Content-Type: message/delivery-status

    Reporting-MTA: dns;col0-omc2-s11.col0.hotmail.com

    Received-From-MTA: dns;COL109-W55

    Arrival-Date: Mon, 27 Sep 2010 14:40:18 -0700

    Final-Recipient: rfc822;txxxxx@rxxxxx.com

    Action: failed

    Status: 5.5.0

    Diagnostic-Code: smtp;554 The mail could not be delivered to the recipient because the domain is not reachable. Please check the domain and try again (672060295:329:-2147467259)

    --9B095B5ADSN=_01CB5AD3766E1EDE00173FF8col0?omc2?s11.co

    Content-Type: message/rfc822

    Received: from COL109-W55 ([65.55.34.71]) by col0-omc2-s11.col0.hotmail.com with Microsoft SMTPSVC(6.0.3790.4675);

    Mon, 27 Sep 2010 14:40:18 -0700

    Message-ID: <COL109-W5587F349B5571B1C593EAABA650@phx.gbl>

    Return-Path: laurentalbott@hotmail.com

    Content-Type: multipart/alternative;

    boundary="_3e2bfa32-dae0-4bca-b386-c4a21f60ebe8_"

    X-Originating-IP: [78.101.107.128]

    From: Lauren Talbott <laurentalbott@hotmail.com>

    To: <txxxxx@sxxxxx.com>, <txxxxx@rxxxxx.com>, <cxxxxx@aol.com>,

    <txxxxx@mxxxxx.com>, <axxxxx@aol.com>,

    <txxxxx@jxxxxx.com>, <pxxxxxs@dxxxxx.com>

    Subject:

    Date: Mon, 27 Sep 2010 17:40:17 -0400

    Importance: Normal

    MIME-Version: 1.0

    X-OriginalArrivalTime: 27 Sep 2010 21:40:18.0833 (UTC) FILETIME=[9465E810:01CB5E8C]

    --_3e2bfa32-dae0-4bca-b386-c4a21f60ebe8_

    Content-Type: text/plain; charset="iso-8859-1"

    Content-Transfer-Encoding: quoted-printable

    Hello=2C

    Look - http://sites.google.com/site/frxhfynvrb/cjy=20

    it's very good =3B-)

    wafe
    =

    --_3e2bfa32-dae0-4bca-b386-c4a21f60ebe8_

    Content-Type: text/html; charset="iso-8859-1"

    Content-Transfer-Encoding: quoted-printable

    <html>

    <head>

    <style><!--

    .hmmessage P

    {

    margin:0px=3B

    padding:0px

    }

    body.hmmessage

    {

    font-size: 10pt=3B

    font-family:Tahoma

    }

    --></style>

    </head>

    <body class=3D'hmmessage'>Hello=2C<br>Look - <a href=3D'http://sites.google=

    .com/site/frxhfynvrb/cjy'>http://sites.google.com/site/frxhfynvrb/cjy</a> <=

    br>it's very good =3B-)<br>wafe<br> </body>

    </html>=

    --_3e2bfa32-dae0-4bca-b386-c4a21f60ebe8_--

    --9B095B5ADSN=_01CB5AD3766E1EDE00173FF8col0?omc2?s11.co--

    .
     


  2. popowich

    popowich EQ Forum Admin Staff Member

    Joined:
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    Hi Lauren,

    Immediately change your Hotmail password and password recovery security question and answer pairs.

    If someone else has control of your Hotmail account you may have been phished. Did you recently "verify your account" or "confirm your account details" ? Typing your password in response to such as request is a common method that spammers use to get into your account. Here is some more information about how to protect yourself from phishing scams :

    http://www.emailquestions.com/email...otect-your-email-accounts-phishing-scams.html

    :welcome: to Email Questions!
     

  3. laurentalbott

    laurentalbott New Email

    Joined:
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    Hello,

    Thank you for the prompt reply. I've changed my password and security question/answer as suggested.

    No, I haven't followed any instructions or links to verify my account or confirm account details. I'm careful not to enter my password anywhere but on the hotmail.com login screen that I access by navigating to hotmail.com, never via an outside link.

    I downloaded and then deleted all of my hotmail contacts. Any chance that will that prevent this from happening again?
     
  4. popowich

    popowich EQ Forum Admin Staff Member

    Joined:
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    Messages:
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    120
    Hi Lauren,

    If you are sure you did not type your password somewhere that wasn't safe then the next step is to double check your computer to make sure there is not any spyware installed.

    Try running malwarebytes.

    Have you logged into your account from a public computer or a friends house?

    Did you get tricked into going to a malicious web page for example a bad web site linked to from a friend on facebook?
     

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