Rejected Email

Discussion in 'Help Desk' started by PG Goldwing, Jan 2, 2014.

  1. PG Goldwing

    PG Goldwing New Email

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    Email I send from my gmail account, to people with a @telus.net are not being received. I do not get a notice that this is happening.
    Mail sent to @buccaneercontracting.com is being rejected as SPAM, and I do get a notice that this happened.
    How to I fix this?
     


  2. popowich

    popowich EQ Forum Admin Staff Member

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    There isn't much you can do from a free Gmail account to Telus if you're not getting any kind of bounce message back to your spam folder since you don't have access to the outgoing mail logs. You'll need to try sending from another email service.

    For the second one, what is the bounce message? Again, most likely nothing you can do about it, but at least we can help you determine the "why".

    :welcome: to Email Questions!
     

  3. PG Goldwing

    PG Goldwing New Email

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    The bounce message:

    Delivery to the following recipient failed permanently:

    wally@buccaneercontracting.com

    Technical details of permanent failure:
    Google tried to deliver your message, but it was rejected by the server for the recipient domain buccaneercontracting.com by smtp.secureserver.net. [72.167.238.29].

    The error that the other server returned was:
    552 5.2.0 9Ggg1n00q10dxPV01Gghmj IB212 msg rejected as spam
     
  4. popowich

    popowich EQ Forum Admin Staff Member

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  5. PG Goldwing

    PG Goldwing New Email

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    Message sent to godaddy. Awaiting reply.

    Thanks
     
  6. PG Goldwing

    PG Goldwing New Email

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    Sent a message to wally using an old email account I have with my ISP. It was also rejected as SPAM, with this information:

    The attached message could not be delivered to the recipients listed below. The original message was rejected at Sat, 04 Jan 2014 03:29:38 +0000 Delivery attempt from MAG: redcondor.abccomm.com to receiving MTA failed. ----- The following addresses had permanent fatal errors ----- <wally@buccaneercontracting.com> 552 5.2.0 9fVe1n0090LG2Fg01fVext IB212 msg rejected as spam
    Reporting-MTA: dns; redcondor.abccomm.com Final-Recipient: <wally@buccaneercontracting.com> Action: failed Status: 5.1.1 (permanent failure) Last-Attempt-Date: Sat, 04 Jan 2014 03:29:38 +0000
    Received: from postoffice.abccomm.com ([204.239.167.87]) by redcondor.abccomm.com ({9bf5040c-0581-43c7-8638-cf499bb8b430}) via TCP (outbound) with ESMTP id 20140104032936070 for <wally@buccaneercontracting.com>; Sat, 04 Jan 2014 03:29:36 +0000 X-RC-FROM: <garsch@pgonline.com> X-RC-RCPT: <wally@buccaneercontracting.com> Received: (qmail 28776 invoked by uid 89); 3 Jan 2014 19:29:35 -0800 Received: from unknown (HELO postoffice.abccomm.com) (garsch@pgonline.com@10.188.0.17) by postoffice.abccomm.com with ESMTPA; 3 Jan 2014 19:29:35 -0800 Received: from [209.52.70.164] by postoffice.abccomm.com with HTTP (HTTP/1.1 POST); Fri, 03 Jan 2014 19:29:35 -0800 MIME-Version: 1.0 Content-Type: text/plain; charset=UTF-8; format=flowed Content-Transfer-Encoding: 8bit Date: Fri, 03 Jan 2014 19:29:35 -0800 From: garsch@pgonline.com To: Buccaneer Contracting <wally@buccaneercontracting.com> Subject: Fwd: Happy new year Message-ID: <bd06d8164faf023071ea475ec68e2d43@pgonline.com> X-Sender: garsch@pgonline.com User-Agent: Roundcube Webmail/0.7 X-MAG-OUTBOUND: abccomm.redcondor.net@204.239.167/24



     
  7. popowich

    popowich EQ Forum Admin Staff Member

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    Try removing the spf2 record for sender-ID and leave just the regular SPF record in your DNS:

    ;; ANSWER SECTION:
    abccomm.com. 3600 IN TXT "spf2.0/pra"
    abccomm.com. 3600 IN TXT "v=spf1 ip4:204.239.167.0/24 ip4:64.114.35.0/24 a mx ~all"

    It's good that I don't see 204.239.167.87on any blacklists.

    It's bad that there doesn't appear to be much of a sending reputation - https://senderscore.org/lookup.php?lookup=204.239.167.87&ipLookup=Go
     
  8. PG Goldwing

    PG Goldwing New Email

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    Is that something that only needs to be changed once? And I am not sure how to do that.
    I am still trying to determine why my gmail messages are being rejected.
     

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