My emails will not send

Discussion in 'Help Desk' started by Jo b, May 12, 2016.

  1. Jo b

    Jo b New Email

    Joined:
    May 12, 2016
    Messages:
    3
    Likes Received:
    0
    hi I'm having problems after many years of none, with my mail.com emails being sent.

    It started yesterday, when I try & send emails there is a message saying username or password for jojonesburton&mail.com is in correct?
    Any ideas?
     


  2. popowich

    popowich EQ Forum Admin Staff Member

    Joined:
    Aug 12, 2008
    Messages:
    9,001
    Likes Received:
    120
    Are you using the webmail or an email client on your computer?

    Do you have a typo with a & where an @ should be?

    Sounds like you're using a mail program on your computer.

    There was some noise about mail.com only allowing access for premium customers - Mail.com IMAP/POP3 No Longer Free

    Please double check your settings against that discussion and let us know if it helped to solve the problem.
     

  3. Jo b

    Jo b New Email

    Joined:
    May 12, 2016
    Messages:
    3
    Likes Received:
    0
    Thanks for your help!
    I am using mail.com on my iPhone & Mac and don't have to sign in, just click on mail icon and I'm in!!
    No idea why it's not working now
     
  4. Jo b

    Jo b New Email

    Joined:
    May 12, 2016
    Messages:
    3
    Likes Received:
    0
  5. popowich

    popowich EQ Forum Admin Staff Member

    Joined:
    Aug 12, 2008
    Messages:
    9,001
    Likes Received:
    120
    With the apps, the usual first step when they flake out is to force kill and reload the app, and then power cycle the phone if that doesn't help.
     

Want to reply or ask your own question?

It only takes a minute to sign up (and it's free!). Click the orange sign up button to choose a username and then you can ask your own questions on the forum.
Loading...