As usual, good information. Could you help me understand who is affected when a company's outbound servers fail the reputation score check? For example, let's say company xxx has a customer with the email address "user@xxx.com" and company xxx's outbound servers are blacklisted.
Condition 1 is customers who send and receive messages directly through company xxx's outgoing and incoming servers. This can be either by web mail or POP, etc.
- These customers are probably NOT affected when they receive messages, right?
- These customers MIGHT be affected when they send messages, because various recipients might bounce the messages.
Condition 2 is when customers have messages forwarded to another email address, such as
user@yyy.com. Customers might do this if they change ISPs a lot for example. Again, they will access company yyy's servers by web mail or POP.
- These customers are probably MOST affected when they receive messages, right, because company yyy might block all messages from xxx.com.
- These customers will probably NOT be affected when they send messages. This is because, even though the "reply-to" address on their their outgoing mail might say
user@xxx.com, the mail actually originates from company yyy's outgoing servers.
Popowich (and any others) would you please do a reality check on this for me? Email is not my forte but I would like to see who is affected by blacklists and when.