I can send mail but I cannot receive them

Discussion in 'Help Desk' started by Curious Hair, Apr 12, 2015.

  1. Curious Hair

    Curious Hair New Email

    Joined:
    Apr 12, 2015
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    Hi,
    since February 2015 I don't receive mail addressed to my mail.com address.
    I can send them with no problems.
    I note that my premium service expired but now it is no more available in Italy (??).
    Is this one the problem? Free address is available however, in fact I can successfully send my mails, but I do not receive any mail.
    I use only webmail.
    Could you help me please?
    Thanks,
    anna bucci

    my mail.com address is:
    annabucci@cybergal.com
     


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