I can send mail but I cannot receive them

Curious Hair

New Email
Hi,
since February 2015 I don't receive mail addressed to my mail.com address.
I can send them with no problems.
I note that my premium service expired but now it is no more available in Italy (??).
Is this one the problem? Free address is available however, in fact I can successfully send my mails, but I do not receive any mail.
I use only webmail.
Could you help me please?
Thanks,
anna bucci

my mail.com address is:
annabucci@cybergal.com
 
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