HTML Messages Not Forwarding Properly

Discussion in 'Help Desk' started by Rfaller, Aug 13, 2012.

  1. Rfaller

    Rfaller New Email

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    My company builds a newsletter in DreamWeaver and uses Mail Chimp as the web based mail program. We have a recipient who likes to forward our web based messages to his civic league via Outlook. We use Oulook as well for our e-mail. Lately, his messages, after being received properly from Mail Chimp, are being forwarded with improper font and column settings. I'll attach an image of each in hopes that you can help us understand how to have him correct his settings.

    Renee
     


    Attached Files:

  2. akashnemani

    akashnemani New Email

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    Since you are using MailChimp, you might as well use their Forward to a friend merge tag. See the example here.

    Try this. It might help you solve the issue.

    Also ensure that you are only using tables. Do not use div tags in your email's html code since Outlook does not handle div tags well.
     

  3. Rfaller

    Rfaller New Email

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    Thank you very much for the information. We will work to incorporate the Forward to a Friend option and review the use of div tags.
     
  4. akashnemani

    akashnemani New Email

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    Great. Let us know if it solves the problem.
     

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