How to view full header in Yahoo mail?

Discussion in 'Help Desk' started by swampwiz, Apr 30, 2015.

  1. swampwiz

    swampwiz New Email

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    When I do the context menu for a message listing, the "View Full Header" item is disabled.
     


  2. popowich

    popowich EQ Forum Admin Staff Member

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    Hello,

    Are you viewing Yahoo Mail in Basic or Full Featured mode?

    It is required that you are using the full featured Yahoo Mail.

    If you are in Basic you'll see the following link in the top right of the Yahoo inbox screen:

    How to turn on full featured Yahoo Mail.jpg

    If you click the link for "Switch to thew newest Yahoo Mail" your screen will refresh and reload as full featured Yahoo Mail.

    After switching you can use these directions for viewing the full email headers: http://www.emailquestions.com/threads/yahoo-mail.163/#post-20785
     

  3. swampwiz

    swampwiz New Email

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    It seems that for some messages, the menu item to View Full Header is available, but for others it is not.
     
  4. popowich

    popowich EQ Forum Admin Staff Member

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    The view full headers menu option is not available when you select a conversation because there are multiple emails involved in conversations.

    To see the full email headers of an email from a conversation, first you need to turn off conversations:

    How to turn off conversations in Yahoo Mail | Email Questions

    After conversations are disabled you will be able to view the email headers of all emails.
     

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