xxkinetikxx
New Email
Hello all!
Hoping someone here can lend me a hand with an ongoing email issues.
Environment:
Virtual Private Server: CENTOS 5.5, running WHM/Cpanel, with Dovecot & Spamassasin. Hosting several users/domains.
Scenario
First this is an intermittent problem. Or at least I know some email is coming/going.
Outgoing emails are being "lost" in that someone from our server can email someone at another provider and the email is simply never received. We get no bounce back message, and the user cannot find it in their spam/junk folder.
We have the same problem with incoming email. Whereas the using sending to us never receives a bounce back and we never receive the email.
What I've Done Thus Far:
I've checked blacklists & our SPF records and I cannot find a problem. I even paid for a DNSstuff.com subscription to help and everything is coming back clean from there as well.
I've disabled HELO checks, and SpamAssassin. I'm not even getting the amount of spam I used to get (should be a good thing but not in this case).
This environment was a move from a shared/reseller hosting packaged at Hostgator so I'm wondering if in the migration something happened.
I'm wanting to blame DNS here but I'm just not savvy enough with Unix systems to really know how to diagnose this problem.
Really stumped here.
If anyone that can assist need more information please let me know and I'll be happy to provide you with anything I can.
-Chris
Hoping someone here can lend me a hand with an ongoing email issues.
Environment:
Virtual Private Server: CENTOS 5.5, running WHM/Cpanel, with Dovecot & Spamassasin. Hosting several users/domains.
Scenario
First this is an intermittent problem. Or at least I know some email is coming/going.
Outgoing emails are being "lost" in that someone from our server can email someone at another provider and the email is simply never received. We get no bounce back message, and the user cannot find it in their spam/junk folder.
We have the same problem with incoming email. Whereas the using sending to us never receives a bounce back and we never receive the email.
What I've Done Thus Far:
I've checked blacklists & our SPF records and I cannot find a problem. I even paid for a DNSstuff.com subscription to help and everything is coming back clean from there as well.
I've disabled HELO checks, and SpamAssassin. I'm not even getting the amount of spam I used to get (should be a good thing but not in this case).
This environment was a move from a shared/reseller hosting packaged at Hostgator so I'm wondering if in the migration something happened.
I'm wanting to blame DNS here but I'm just not savvy enough with Unix systems to really know how to diagnose this problem.
Really stumped here.
If anyone that can assist need more information please let me know and I'll be happy to provide you with anything I can.
-Chris