Don't get emails

Discussion in 'Help Desk' started by Eric, May 18, 2015.

  1. Eric

    Eric New Email

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    I get people phoning me asking me why I don't reply to there emails but when looking for it I never got it?When they mail it the second time it comes through and shows the original mail I never recieved.This is my business email and I do not know how much work I my already have lost due to undelivered mail.I have these senders saved under my contacts and also checked my junk mail.Please help.
     


  2. popowich

    popowich EQ Forum Admin Staff Member

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    Hi Eric,

    Which email service hosts your business email account?

    Do you have your own domain name, or are you using a free email account as a business account?

    Do the senders ever receive a bounce message to their inbox or spam folder when trying to email you?
     

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