Trish Davis
New Email
Hi, I'm hoping someone can help as at my wits end. I use 123-reg as an e-mail host for my small business. I noticed in December that some e-mails from one sub-folder had disappeared. I contacted 123 & they said they were no longer on the server so couldn't be recovered. I've checked every program that receives the forwarded mail to ensure the IMAP settings are correct & no auto-archive has been set up - they're all fine. Today I noticed that another huge amount of e-mails has gone & a really important sub-folder has also disappeared. 123-Reg say that on the 12th of January over 200 e-mails were deleted by me (which I didn't do) but I can't see them anywhere - deleted items etc. My outlook sync log indicates that the changes were made on the server.
My question is that as I use Outlook 2016 & have an ost file is there anyway to restore the account to a date before the 11th? Are there backups of the e-mails somewhere on my computer?
Any help anybody could give me would be greatly appreciated!
My question is that as I use Outlook 2016 & have an ost file is there anyway to restore the account to a date before the 11th? Are there backups of the e-mails somewhere on my computer?
Any help anybody could give me would be greatly appreciated!