Cannot send email from Google apps -Oops... a server error (#001)

Discussion in 'Help Desk' started by roaring chicken, Sep 30, 2009.

  1. roaring chicken

    roaring chicken New Email

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    I was taken captive and asked the question to Just Answer. Try again..
    I am unable to send an email from any of my 3 Google apps accounts on my laptop since midnight 23rd. True if the email is composed, reply, or forwarded. I also am unable to even save a draft. The email either hangs and freezes "still working' after 10-15 minutes, or if I way long enough I get the following error reported; "Oops... a server error occurred and your email was not sent. (#001)" I get all inbound messages, bu am not able to send. All is normal on my desktop, but my laptop is my workhorse. I have spent about 72 plus hours chasing this down. It acts as if outbound service is blocked on the laptop, but I cannot determine how. I have McAfee Security Center, Firefox with cookies accepted. As much as I can tell the same on both systems.

    Please rescue me in this wilderness of no human beings!:hammer:
     


  2. popowich

    popowich EQ Forum Admin Staff Member

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    The official description is a generic there is a conflict with the software on your computer :

    http://www.emailquestions.com/gmail/289-gmail-error-001-a.html

    Did you make any changes on your computer on or around the 23rd?

    Any changes to anti-virus, firewall, spyware, flash, etc kids of software?

    This guide is geared toward yahoo (skip steps 1 & 6) but try some of the other steps :

    http://www.emailquestions.com/yahoo...nts-connection-problems-browser-timeouts.html

    If you are using XP are you able to do a system restore to before the problem started?

    -Raymond
     

  3. roaring chicken

    roaring chicken New Email

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    After checking extensively in google apps and McAfee permissions, removing all fire walls etc.. Nothing made a difference. I tried creating a new Firefox profile and all systems go. I had a similar mysterious sudden change when Firefox 3 was introduced and this was the work around. Unfortunately it is temporary and the problem will come back in days or weeks, always within a month.) Thanks for earlier help pushing me in unexplored right direction.
     

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